Last Updated: July 22, 2025
This Privacy Policy explains how Valley Crane Inc (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide when using our website, specifically through our “Contact Us” form. We are committed to protecting your privacy and ensuring you have a positive experience on our site.

1. Information We Collect

When you use our “Contact Us” form, we may collect the following personal information:

Name: To address you properly and identify your inquiry.
Email Address: To respond to your inquiry and communicate with you.
Phone Number: To contact you regarding your inquiry, if necessary.
We do not collect any other personal information through this website, such as login credentials, sensitive financial data, or detailed Browse history, beyond what is necessary to operate our website (e.g., standard website analytics like IP addresses, browser type, etc., which are typically anonymized or aggregated).

2. How We Use Your Information

We use the information collected via our “Contact Us” form solely for the following purposes:

To respond to your inquiries and provide the services you requested.
To communicate with you regarding your specific project or service needs.
To maintain records of our communications for business purposes.
We will not use your contact information for marketing or promotional purposes unless you explicitly provide separate consent for such communications.

3. How We Store and Protect Your Information

We take reasonable measures to protect the personal information you submit through our website from unauthorized access, disclosure, alteration, and destruction. Your data is stored securely on our internal systems, accessible only to authorized personnel who need the information to perform their duties.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right to Access: You have the right to request copies of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure (“Right to Be Forgotten”): You have the right to request that we erase your personal data under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information below.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Valley Crane Inc | (559) 313-4760 | Valleycrane@outlook.com